Last Updated: Feb 20, 2025

1. Introduction

Welcome to Jenkins Tree Care (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website (the “Website”).

These Terms also govern participation in our SMS and email communications programs.

By accessing our Website or opting into our communications, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, please do not use our Website or communications services.

2. Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms. You must not:

Use the Website in violation of applicable laws or regulations

Attempt unauthorized access to systems or servers

Interfere with Website functionality or security

Submit false, misleading, or fraudulent information

We reserve the right to suspend or terminate access if these Terms are violated.

3. Information You Provide

When submitting information through our Website (including contact or service request forms), you agree that:

All information provided is accurate and complete

You have the legal right to provide such information

We may use the information according to our Privacy Policy

Submission of information does not guarantee services unless agreed to in writing.

4. SMS & Email Communications Program

By voluntarily providing your contact information and opting in through our Website forms, you expressly consent to receive SMS text messages and emails from Jenkins Tree Care for the following purposes:

Description of SMS Use Cases

Appointment confirmations

Appointment reminders

Service updates

Estimate follow-ups

Customer support communications

Company announcements

Promotional updates

Consent to receive SMS messages is not required as a condition of purchase or services.

You must be 18 years of age or older to participate in our SMS program.

5. Message Frequency & Charges

Message frequency may vary depending on your interaction with us. You may receive recurring messages related to appointments, service updates, or promotions.

Message and data rates may apply for any messages sent to you from us and to us from you. Charges depend on your wireless carrier plan.

For questions regarding your text or data plan, please contact your wireless provider.

6. Opt-Out Instructions & Customer Support

You may cancel the SMS service at any time by replying:

STOP – to unsubscribe

HELP – for assistance

After sending "STOP," you will receive a confirmation message indicating you have been unsubscribed. You will no longer receive SMS messages unless you opt in again.

For direct assistance, contact:

Jenkins Tree Care
Hours: Monday – Friday, 8:00 AM – 6:00 PM

📞 (828) 279-5756
📧 devin@jenkinstreecare.com

7. Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

8. Intellectual Property

All Website content, including text, graphics, logos, and designs, is the property of Jenkins Tree Care or its licensors and protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit content without written permission.

9. Third-Party Services and Links

Our Website may include third-party services or links. We are not responsible for the policies, content, or practices of third parties.

Your use of third-party services is subject to their respective terms and policies.

10. Disclaimer of Warranties

The Website and communications services are provided on an “as is” and “as available” basis without warranties of any kind, including:

Accuracy or completeness

Continuous availability

Fitness for a particular purpose

Use of the Website is at your own risk.

11. Limitation of Liability

To the fullest extent permitted by law, Jenkins Tree Care shall not be liable for indirect, incidental, consequential, or special damages arising from use of the Website or communications.

This includes loss of data, business, or profits.

12. Age Restrictions

Our Website and SMS program are intended for individuals 18 years of age or older.

By using our Website or opting into communications, you confirm that you are at least 18 years old.

We do not knowingly collect personal information from individuals under 18.

13. Privacy Policy

For information on how we collect, use, and protect your information, please review our Privacy Policy available on our Website.

14. Changes to These Terms

We may update these Terms at any time. When updates occur, we will revise the “Last Updated” date above.

Continued use of the Website or communications services constitutes acceptance of the revised Terms.

15. Governing Law

These Terms are governed by applicable laws without regard to conflict of law principles.

16. Contact Information

If you have questions regarding these Terms or our communications program, contact:

Jenkins Tree Care
Hours: Monday – Friday, 8:00 AM – 6:00 PM

📞 (828) 279-5756
📧 devin@jenkinstreecare.com